Integration Solutions

Valcom’s Integration Solution

In the fast-paced corporate world, the seamless integration of communication systems is crucial for operational efficiency and effectiveness. Valcom’s Integration Solutions are designed to unify your communication infrastructure, ensuring all components work together. From emergency notification systems to daily communication tools, our integration solutions enable a cohesive, connected environment that enhances productivity and safety.

Why Valcom’s Integration Solution

Valcom’s Integration Solutions are tailored to meet the diverse needs of modern businesses. We ensure that your existing systems and new technologies work seamlessly, providing a unified communication experience. Our solutions are reliable, scalable, and designed to evolve with your business, ensuring that you remain at the forefront of communication technology.

How Does Valcom Integrate with Other Systems?

Contact Closure

No content is exchanged just trigger each other’s software solution.

Third party gives us a contact closure into one of our inputs that can activate a playlist in IP6000 Site Manager (IP6KSM)
Valcom can give the third-party software a contact closure via a relay event in the IP6000 Site Manager

Common Alert Protocol (CAP)

Receiving CAP from a third-party we have two options:

Use a CAP message as a simple trigger to activate a playlist in the IP6000 Site Manager
Digest the CAP message, extract information out of the message, insert it into a playlist, and activate it. (Content is shared to us and can be played as audio or text)

API Integration

We have API for the IP6000 Site Manager that allows third party software the following:

Playlist
- Playlist Visibility – see the playlist in our system and see if they are active or not.
- Playlist Activation – ability to activate playlists in the IP6000 Site Manager
Quick Page
- Allows third-party software to see Valcom groups associated with the IP6000 Site Manager
- Send audio direct to a Valcom group
- Send text direct to a Valcom group

API into third party software currently in development

Text Monitor

Allows the IP6000 Site Manager to monitor network traffic: UDP, TCP, Multicast

Use text monitor as a simple trigger to activate a playlist in Site Manager (no content is shared, just simple activation)

Digest the content from the text monitoring and extract information out of the data and activate the playlist. (content can be played as audio or text)

Specific Active Integrations

Integration Partner/Type	Nature of Integration
Everbridge	Valcom extracts CAP information from Everbridge. Valcom can also send an email to trigger actions on Everbridge systems.
InformaCast	A contact closure on an InformaCast system is relayed to Valcom systems via SNMP to activate our endpoint devices. Additionally, a contact closure on a Valcom device is relayed via SNMP to InformaCast systems
Intrado Revolution (formerly SynApps)	A contact closure on an Intrado Revolution system is relayed to Valcom systems via (formerly SynApps) SNMP to activate our endpoint devices. Additionally, a contact closure on a Valcom device is relayed via SNMP to Intrado Revolution systems
Verkada	A contact closure from Verkada hardware is used to trigger Valcom hardware to activate our endpoint devices. Additionally, a contact closure on a Valcom device can trigger inputs/activate outputs of Verkada systems.
LightSpeed	Valcom systems can be triggered by LightSpeed systems via text monitor. Additionally, Valcom can mute LightSpeed devices during pages to ensure that messages are heard.
Raptor	2-Way API whereby either Valcom or Raptor can serve as the trigger for an event.
Rave	CAP messages are sent/pushed to Valcom for relaying to Valcom endpoint devices.
Centegix	CAP messages are sent/pushed to Valcom for relaying to Valcom endpoint devices.
Omnilert	An Omnilert event informs the Valcom API to trigger a Valcom playlist for activation of our endpoint devices.
Nurse Call Systems	Text monitoring is deployed to read syslog information to activate Valcom systems. Valcom can accept audio input from nurse call systems such that Valcom audio endpoints can repeat the same message that is being played across the nurse call system endpoints.
Tap App	An TapApp event informs the Valcom API to trigger a Valcom playlist for activation of our endpoint devices.
Seqent	The Seqent Firstpage server extracts information from industrial equipment which relays key events via SIP and SNPP to Valcom systems to activate our endpoint devices.
Ruvna	CAP messages are sent/pushed to Valcom for relaying to Valcom endpoint devices.
Keltron	CAP messages are sent/pushed to Valcom for relaying to Valcom endpoint devices.
Valcom TPS (Telephone Paging Server)	Certain Cisco, Avaya, and NEC VOIP phones can be connected to serve as Valcom endpoints – allowing those devices (if equipped) to relay messages via speaker and LCD screen
Potter Fire Alarm	Valcom can extract relay status via Modbus to to trigger Valcom hardware to activate our endpoint devices
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